Customer demand-oriented, to meet customer needs to go all out
-- A thank you letter from the National Pipe Network Group
Recently, Zhejiang Boteli Technology Co., Ltd. received a letter of thanks from North China Natural Gas Pipeline Co., LTD., National Pipeline Network Group. In the letter, the valve products provided by our company are very recognized, and the company's engineering and technical personnel are very grateful for their rigorous and serious working attitude throughout the process.
Originally, the North China Natural Gas Pipeline Co., Ltd. of the National Pipeline Network Group purchased a batch of all-welded ball valves from our company and installed them in the Mengxi pipeline project. In the stage of air intake, pressure boost and trial operation of the project, the company selected technical and hard style after-sales service engineers to be stationed at the site, and undertook the production and supply of several all-welded ball valves and split ball valves in the project, as well as the operation of valve rooms in Yongqing sub-delivery station and other stations, which made support for the smooth operation of the project. On November 10, the pressure was successfully raised to 9.6Mpa, and on November 14, the 72-hour trial operation was successfully achieved.
In July this year, Typhoon "Du Suri" brought super rainfall to the Beijing-Tianjin-Hebei region, and the Dongdian flood storage area released water, causing three valve rooms to be flooded and the water level was as high as 3 meters. After the flood receded, our company arranged for technicians to arrive at the scene for the first time to investigate and repair the wading valve equipment, providing a reliable guarantee for the flood season water damage repair construction.
The company's management believes that the most direct purpose of enterprise development is to create customers, continue to provide value for customers, build a customer-demand-oriented value creation system, constantly improve services, meet customer needs, return customers with better service, and strive to achieve a win-win situation of their own value and customer value.
